At Shoppuxnet your satisfaction is our top priority. We understand that sometimes a product might not meet your expectations, and we want to make the return process as simple and stress-free as possible.
1. 30-Day Return Window
You have up to 30 days from the date of delivery to return an item. To be eligible for a return, your product must be in its original condition — unworn, unwashed, and with all tags and packaging intact. A valid proof of purchase is required to process all returns.
2. Easy Return Process
Didn’t receive a return label with your order? No worries. Just send us an email at support@shoppuxnet.com with your order information, and our support team will guide you through the return steps quickly and clearly.
3. What You’ll Need to Include
When you contact us about a return, please make sure to provide the following details so we can assist you efficiently:
Your order number and full name
Proof of purchase, such as a receipt or order confirmation
A short reason for your return
Photos or videos if the product arrived damaged or defective
4. Exchanges and Replacements
If your order arrived damaged, defective, or if you received the wrong size or product, we’ll gladly exchange it. Contact us at support@shoppuxnet.com to start the exchange process. For defective or incorrect items, return shipping costs are on us — because you deserve a hassle-free fix.
5. Order Cancellation Policy
Orders can be canceled within 12 hours of purchase for a full refund. After that period, cancellations may depend on the production or shipping status of your order. We always recommend reviewing your shipping details carefully before completing checkout to avoid any delivery issues.
Need Help?
If you have any questions or need personalized assistance, don’t hesitate to reach out.
Address: 322 Charles St, Goldsboro, NC 27530, Untied States
Email: support@shoppuxnet.com
Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
We’re always happy to help ensure your experience with Shoppuxnet is smooth, transparent, and enjoyable.